YOUR SAFETY IS OUR #1 PRIORITY

The well-being and safety of our customers and staff is of the utmost importance. We are adhering to every precaution to keep our facility, our vehicles, and your vehicle clean and sanitized. As part of the State's Phase II reopening, the Acton Ford Showroom and Service Department is OPEN during this time. Call us today to schedule your appointment.

Because it's our mission to keep our community safe during these uncertain times, there are essential precautions we're taking to ensure everyone's safety. We have always taken great pride in the cleanliness of our store and know that this is more important now than ever before. We can appreciate that you may still prefer not to visit our dealership, but we wanted to make you aware of the steps we are taking to protect our customers and staff.

Dealership Wide:

  • All staff members must wear face coverings even when others are not immediately present. This includes all employees, even technicians and back office staff. We ask that all guests wear a face covering prior to entering the building.
  • No handshake policy - we’re not being rude, just being safe
  • Hand Sanitizer stations available for customers and staff
  • Additional frequent cleaning of high contact areas throughout the day
  • Staff education on COVID-19 symptoms and precautions

For Service:

While your car is in for service, please know that our technicians are also taking precautions and following the best practices that we have put in place

  • Technicians wear protective, disposable gloves
  • Sanitary wipe down of steering wheel, door handles, shifter, hood release and push button start if equipped
  • Further disinfecting wipes are available should you wish to wipe down your vehicle or keys on your own.
  • Pick up and delivery available for select services
  • Frequent sanitation of company owned loaner vehicles and shuttle vehicles

For Sales:

As a Phase II retail business, the Acton Ford showroom is OPEN, with modified hours and increased safety precautions.

  • We can offer a sanitary, contact-free test drive.
  • We have the capability to complete most of the purchase paperwork entirely online if you are not yet comfortable visiting the dealership.
  • The maximum occupancy of our showroom is 9 people, including staff. For this reason, we still recommend an appointment.
  • For the safety of our staff, and as a result of some state DMV partial closures, we are limiting sales to in-state sales at this time.
  • We can deliver your new car to your driveway. 

  • SHOWROOM HOURS: Mon - Fri: 9:00am - 6:00pm, Sat: 9:00am - 5:00pm 

If you have any concerns that we can address in advance of your visit, or have a request that would make it easier for you to do business during this time, please contact me to discuss how Acton Ford can work to accommodate your needs.

Sincerely,

Chris Abatsis
General Manager